Terms and Conditions

1. General Overview
   Yash Papads is an online portal run and managed by Shri Ganesh Gruh Udhyog, providing a platform for customers to order and receive papads and other related products. Yash Papads facilitates online ordering and delivery but does not manufacture any of the products displayed on the website. These products are sourced from various third-party vendors.

2. Customer
   A "Customer" refers to any individual or entity using the online store and delivery service offered by Yash Papads.

3. Products / Goods
   "Products" refer to all items ordered by the customer through the Yash Papads website, including but not limited to papads, snacks, and related food products.

4. Perishable Goods
   All papads, snacks, and other food products are considered perishable goods.

5. Non-Perishable Goods
   All non-food-related items (e.g., packaging, promotional materials) are considered non-perishable goods.

6. Product Description and Delivery
   Products delivered will generally match the description and images displayed on the website. However, there may be slight variations due to availability or packaging changes by the vendor.

7. Price and Payments

   • All prices are listed in Indian Rupees (INR).
   • Yash Papads reserves the right to change the prices of products at any time without prior notice.
   • The price shown on the website includes the cost of the product, packaging, and applicable taxes.

8. Delivery and Shipping

   • The normal delivery time is between 9:00 am and 08:00 pm on all days except Sundays and holidays.
   • Delivery timelines are estimates and may vary depending on the location. Domestic deliveries typically take 5-6 working days, and international deliveries take 7-8 working days.
   • Yash Papads is not responsible for delays caused by unforeseen circumstances such as natural disasters, political unrest, or transport disruptions.
   • Delivery charges are communicated during checkout and may vary based on the delivery address.

9. Incorrect Address or Delivery Issues
   Yash Papads is not liable for any delay, loss, or damage resulting from an incorrect address, or delivery issues such as accidents, strikes, or other causes beyond our control.
   No claims for damage or delay will be entertained in such cases.

10. Return and Refund Policy

    • Returns are accepted only for damaged or defective items.
    • To request a return or refund, the customer must inform Yash Papads within 7 days of receiving the order.
    • Refunds will be processed after verifying the condition of the returned product. Shipping costs are non-refundable.

11. Product Substitution
    In the event that a product is unavailable in the selected city, it may be substituted with an item of equal or higher value.

12. Order Cancellation and Changes

    • Once an order is placed, it cannot be canceled or changed.
    • If a product is unavailable, Yash Papads will contact the customer to request an alternative order or will issue a refund.

13. Quality and Freshness

    • Yash Papads strives to ensure the highest quality of products but is not responsible for customer dissatisfaction regarding the product’s quality, which may vary depending on personal preferences.
    • Perishable items may degrade in quality if delivery is delayed, and Yash Papads is not liable for any such issues.

14. Disclaimers

    • All products sold through the website are provided without warranties of any kind. Yash Papads does not guarantee that the products will be error-free or free from defects.
    • Yash Papads is not responsible for any damages arising from the use of products or website access.

15. Force Majeure
    Yash Papads will not be liable for any direct or indirect damage arising from Acts of God, including but not limited to war, accidents, natural calamities, or disruptions in transportation networks.

16. Price Over MRP
    The prices shown on the website may exceed the MRP printed on product packaging, as they include shipping, taxes, and packaging costs. Customers agree to pay the price displayed on the website.

17. Product Substitution and Variations
    In unavoidable situations, Yash Papads reserves the right to substitute a perishable item (e.g., papads) with a less perishable item to prevent spoilage.

18. Ownership and Trademarks
    Yash Papads does not claim ownership over any trademarks or brands used on the website. All trademarks are the property of their respective owners.

19. Liability for Damages
    Yash Papads is not liable for any loss of income, profits, or business opportunities resulting from any product issues, including damage, delay, or misdelivery.

20. Jurisdiction
    Any disputes arising out of these Terms & Conditions will be resolved under the jurisdiction of the courts of Gujarat, India.

21. Delivery Documentation

    • Yash Papads reserves the right to withhold delivery if the recipient refuses to sign the delivery acknowledgment.
    • All deliveries must include a full address with a PIN code and contact number for prompt delivery.

22. Indemnification
    Customers agree to indemnify Yash Papads for any claims or actions arising from the delivery of products, including those resulting from negligence or defaults by third-party couriers.

23. Changes to Terms & Conditions
    Yash Papads reserves the right to amend these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website signifies your acceptance of these updates.